Senior Database Administrator – Costa Rica

Position: Senior Database Administrator
Location: Costa Rica
Work modality: Remote
Contract type: Indefinite – Full time

About Our Client:

With nearly 20 years of experience, our client is a leading force in the USA’s government software industry. They have consistently focused on enhancing government efficiency, fostering citizen engagement, and promoting community development. Specializing in cloud-based solutions, our client offers cutting-edge government software to drive growth, improve efficiency, and enhance transparency.

ABOUT THE ROLE

The Senior Database Administrator will function as an integrated part of the overall Database Engineering team in the Costa Rica center. Our Database Engineering is comprised of experienced Production DBAs with SaaS experience – this is not typical back-office Database Administration. 

Joining us means stepping into a world where career progression and skill development are paramount.

In this role you will collaborate with world-class application engineers and a leadership team renowned for expertise in Architecture, Operations, and Security, actively fostering your growth.  Our tight-knit, diverse team thrives on the #oneteam philosophy, embracing Agile methodologies for software development, fostering a culture of collaboration and active communication. In our company, your ideas matter, your contributions make an impact, and together we thrive. 

SPECIFIC RESPONSIBILITIES 

• Participate in on-call rotation, production support activities, maintenance and application releases. 
• Complete customer requests within agreed upon OLA. 
• Complete projects / Go-Lives as per agreed upon schedule. 
• Drive incidents to resolution and permanent solution so that the problem does not reoccur. 
• Develop PowerShell automation to replace any manual tasks; support existing PowerShell automation and contribute towards future changes. 
• Deep Knowledge and Experience working with PowerShell to automate various database and application tasks. 
• Extensive knowledge in troubleshooting PowerShell errors/failures and enhance existing codebase as we evolve. 
• Develop and support Terraform automation for provisioning new infrastructure in Azure and AWS Cloud. 
• Develop processes to transform legacy operations into cloud-native processes. 
• Contribute to development of the next generation Civic platform application. 
• Work closely with a cross-functional team of developers, architects, and QA engineers to deliver high quality database services. 
• Collaborate with developers to perform database design reviews, database code reviews for high performance. 
• Optimize the databases to maximize speed and scale. 
• Perform system wide analysis to ensure the proposed solution is the best-in-class without causing any negative impact. 

REQUIRED QUALIFICATIONS 

• Bachelor’s degree in computer science or equivalent experience in a related field. 
• English proficiency B2-C1 level
• 5+ years of SQL Server work experience in production. 
• 2+ years of Azure / Cloud experience. 
• Proficiency in Azure Cloud Native Services, including: Azure SQL Database as a Service, Azure Infrastructure as a Service, and Azure Networking and DNS.
• Comprehensive Experience in Database Management covering:  SQL Server Availability Groups, SQL Server Log Shipping, Replication, and Database Mirroring, SQL Server High Availability/Disaster Recovery (HA/DR), Performance Tuning and Troubleshooting, Backup and Recovery.
• Mastery in Windows System Administration and Windows Clustering.
• Expertise in Creating, Modifying, Troubleshooting, and Maintaining PowerShell Automation Scripts.
• Experience Managing 24×7 Production Database Systems.
• Capability to Remediate Operational Performance of Database Processes for Transactional, Batch, and Reporting Workloads.
• Proficiency in System Health Monitoring Tools like: DB Monitoring – Idera SQL DM and Datadog.
• Strong Experience Working with Active Directory and Azure Active Directory.
• Proficiency in Terraform for Infrastructure Provisioning in Azure Cloud.
• Ability to Create Automated Remediation Procedures.
• Independent Thinker with Creative, Resourceful, and Proactive Problem-Solving Skills.

DESIRED QUALIFICATIONS 

• AWS Cloud Experience.
• Experience in Data Migration Between Database Platforms like Oracle and SQL Server is a Plus.
• Proficiency in Reporting Tools such as SSRS, Power BI, and Crystal Reports is a Plus.
• Familiarity with Data Warehouse and ETL (Extract, Transform, Load) Processing is a Plus.
• Knowledge or Experience Working with Oracle and PostgreSQL is a Plus.

Proficiency or Exposure to Azure Tools, including Azure Data Factory, Azure Power BI, Azure Synapse, Azure Databricks, and Azure Fabric.

BENEFITS

Work-Life Balance:
Our client is a “remote-first” organization and offers remote work options where feasible so employees can work in an environment that sparks motivation and creativity. Additionally, they offer generous paid time off with paid holidays, paid annual leave, paid “wellness days” offered sporadically throughout the year to focus on rest and relaxation, and a company “soft-close” during the week between Christmas Day and New Year’s Day.

Career Growth and Development:
Our client encourages and practices promoting from within to enable employees to hone or expand their skill set, contribute more value to the company, and grow. In addition, they offer non-promotional learning and development opportunities for skills enhancement through on-the-job training and internal and external education, including a paid LinkedIn Learning subscription to all employees. As a global company, our client’s employees have the opportunity to work closely with international teams, providing a broader perspective and a chance to develop a global network.

Impactful Contributions:
As a new member of our client’s Costa Rica team, you will make significant contributions in setting the tone and influencing the company’s success in a new location. This opportunity provides a chance to make a visible impact.

Culture:
Our client’s closely integrated, diverse team thrives on a #oneteam philosophy, embracing agile methodologies for software development, fostering a culture of collaboration, and active communication. At our client, your ideas matter, your contribution makes an impact, and together we thrive. They think of employees as partners because we are all partners in shared success. They make sure everything they do is through the lens of humanity—from their commitment to the highest-quality SaaS solutions to the way they engage with their customers and communities to do business responsibly. They offer their employees strong values and purpose, empathetic leadership, and a place where all people feel they belong. Our client believes in building a diverse and inclusive culture where team members can make a real impact.

Your best work starts here. #Oneteam #BeWellWorkWell